IVE Parking ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
When you use our parking services, we may collect the following information:
- Name
- Phone number
- Email address (if provided)
- Vehicle information (including license plate)
- Payment and transaction details
How We Use Your Information
We use the information collected to:
- Process parking transactions
- Provide parking access and validation
- Send transactional SMS notifications related to your parking session (including reminders, expiration alerts, and enforcement notices)
- Improve our services and customer experience
SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages related to your parking session. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared with service providers (such as payment processors or communication platforms) solely to operate our services.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
Data Retention
We retain your information only as long as necessary to provide services and comply with legal obligations.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@iveparking.com
This Privacy Policy may be updated from time to time. Continued use of our services constitutes acceptance of any updates.